Download e-book for kindle: 101 Ways to Really Satisfy Your Customers: How to Keep Your by Andrew Griffiths

By Andrew Griffiths

ISBN-10: 1741750083

ISBN-13: 9781741750089

This booklet has a few magnificent principles. but it may still point out that the booklet is designed for companies who hire employees. As a one individual enterprise there have been many rules that i could not use - corresponding to telling your employees find out how to method buyers, getting suggestions from employees, staring at your employees whereas they're facing shoppers etc
I came across myself skipping over pages to get to the subsequent concept that used to be appropriate to my state of affairs.
If you do not hire employees you can be a bit disillusioned during this e-book because it has many counsel you cannot use. when you do hire employees - you'll likely love this booklet as one can use all of them.

Show description

Read Online or Download 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones PDF

Best small business & entrepreneurship books

Read e-book online How to Set Up a Freelance Writing Business: An Insider Guide PDF

A advisor if you need to make funds from copywriting - both as a part-time or full-time profession. It permits practicing copywriters, how one can construct and expand your online business into comparable parts. writer BIOG: Jason Deign has been a profitable expert copywriter for over a decade and has labored with blue-chip businesses either in Britain and across the world.

Paul Power's Start and Run A Business From Home: How to turn your hobby PDF

This e-book will assist you to flip your ardour and exuberance right into a attainable advertisement chance. it truly is packed filled with functional, down-to-earth recommendation according to the author's personal, and different profitable entrepreneurs', adventure. you will find how folks have all started profitable companies with not anything else than an exceptional notion, self-belief, and resolution.

Accounting for Non-Accountants, 3E: The Fast and Easy Way to by Wayne Label PDF

A brief, Compact, and Easy-to-Understand source for Non-Accountants Accounting for Non-Accountants is the must-have advisor for we all who've by no means taken an accounting classification, are mystified by way of accounting jargon, and feature no clue approximately stability sheets, source of revenue statements, or statements of money flows.

Additional info for 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones

Sample text

The main aim of this tip is to encourage you to look at ways of speeding up the service that you offer and making any delays more enjoyable (or at least less miserable). 23 101 WAYS TO REALLY SATISFY YOUR CUSTOMERS 14 Is the background music too loud? Have you ever gone out for a quiet meal only to find that the staff have the stereo pounding loud music into every corner of the restaurant? Background music can be very enjoyable, but loud music can be intrusive and a real irritant for customers.

When the owner of the business is too busy to talk to the people who pay the bills, there is a problem looming. It is important to remember that without customers, there is no business. I recommend that, occasionally during your working day, you stop what you are doing and take a few minutes to talk to your customers. 8 UNDERSTANDING YOUR CUSTOMERS 6 Encourage your customers to give you their opinions We all need feedback from our customers. We need to know that we are giving them what they want and if there are any problems brewing.

9 #10 #11 #12 #13 #14 #15 #16 Is it easy for people to visit your business? Is the entrance to your business inviting? Does the layout work? Instil confidence in you and your products Are there ways to speed up your customer service? Is the background music too loud? Cleanliness is essential Appearances deteriorate over time 16 YOUR WORKING ENVIRONMENT 9 Is it easy for people to visit your business? Getting to your business is an important aspect of customer service. If someone has made the conscious decision to visit your business, you have to make certain that it’s as easy as possible for them physically to get there.

Download PDF sample

101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones by Andrew Griffiths

by Mark

Rated 4.93 of 5 – based on 45 votes