Download PDF by Shailesh Kumar Shivakumar: A complete guide to portals and user experience platforms

By Shailesh Kumar Shivakumar

ISBN-10: 1498725503

ISBN-13: 9781498725507

Build a Next-Generation company electronic Platform with Portals and UXP

A entire consultant to Portals and person event Platforms presents in-depth insurance of portal applied sciences and person adventure structures (UXPs), which shape the most important pillars of a contemporary electronic platform. Drawing on his event in numerous roles in several portal engagements, the writer supplies diversified views of a similar know-how platform.

The first part introduces portal via a number of viewpoints to cater to a large viewers, together with enterprise, operations, improvement, integration, functionality, and structure perspectives. The ebook information many novel and virtually confirmed types and frameworks, equivalent to portal worth recognition framework, portal review framework, portal assessment version, portal infrastructure making plans recommendations, and portal integration suggestions. you furthermore may find out about powerful electronic application suggestions, together with portal roadmap technique, collaboration approach, portal safety making plans, portal trying out procedure, search engine optimization, and analytics making plans concepts.

The moment part dives into UXP and complicated themes. It elaborates on UXP layout recommendations, together with UXP reference structure, shopper contact aspect research, person event mapping, and responsive website design. It additionally seems to be at complicated issues, reminiscent of next-generation portals, portal tendencies, portal consumer adventure procedure, omni-channel procedure, portal KPI, portal pitfalls and top practices, portal defense, portal governance, electronic application administration, and portal functionality engineering.

In the 3rd part, the ebook offers 4 case experiences relating to intranet portals, retail portals, customer support portals, and portal content material administration. It discusses enterprise drivers, demanding situations, portal suggestions, and resolution advantages for every of the case studies.

Written by means of a pro practitioner, this ebook balances the center themes of recent portals besides rising applied sciences within the electronic area. appropriate for the full electronic expertise group, together with IT managers, electronic architects, builders, and testers, it will give you a realistic consultant for effectively development most sensible practices-based electronic systems with forward-looking positive factors.

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Additional resources for A complete guide to portals and user experience platforms

Example text

Key Business Drivers That Require Portal Technologies After analyzing the key business motivations and drivers from various portal engagements, we came up with the list of key business drivers that can be realized by portal technologies. Following are the top 10 categories of business drivers for which portal technologies are most suitable. 1 Business value vs. implementation complexity. Prioritized Portal Value Deliverables Normally for most of the portal engagements, we find a common set of business value additions that can be effectively realized through portal platform.

Self-service model: Enterprises can use portals to implement self-service model related to their business. Instances of this include self-registration, self-approval, issue avoidance architecture, etc. • E-commerce: Most of the e-commerce sites need unified view of e-commerce ­features. A dashboard-type view of sales promotions, personalized offers, targeted content, product search, product communities and forums, and chat and support is required for an effective e-commerce program and this can be achieved effectively using portal platform.

1 Business value vs. implementation complexity. Prioritized Portal Value Deliverables Normally for most of the portal engagements, we find a common set of business value additions that can be effectively realized through portal platform. It makes perfect business sense to leverage the unique value proposition of portal to fulfil business goals. A plot of the business value vs. 1. Normally during program execution, we will prioritize the “low-hanging fruits” to provide quick wins and achieve faster time to market.

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A complete guide to portals and user experience platforms by Shailesh Kumar Shivakumar


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